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Dyn Makes 10 to Watch List Again!
Published Thursday, October 25, 2012

Three-Year Avg. Growth: 63%

Headquarters: 150 Dow St., Manchester

Product/Service: Internet-as-a-service provider of DNS and email delivery

CEO: Jeremy Hitchcock

Founded: 1998

Total Number of Employees: 150

Website: www.dyn.com

While the company formerly known as Dynamic Network Services dropped “dynamic” from its name, its business still is. In the past year, Dyn opened offices in San Francisco and England, doubled its staff to 150, and expanded its Manchester headquarters by 6,000 square feet. It also opened a private farm-to-table restaurant for its employees and enticed Kevin Donahue, formerly of XO on Elm, to be its executive chef.

“We’ve grown revenue by 70 percent while maintaining our profit margin,” says COO Gray Chynoweth of Dyn’s performance during the past year. Dyn opened its office in England to pursue more enterprise clients in Europe, the Middle East and Africa, as 50 percent of its paying DNS consumer and small business clients are located outside the United States—7.5 percent in the United Kingdom alone.

Dyn revamped its leadership model in January, promoting four employees into vice president positions and naming Chynoweth as COO and Kyle York as chief revenue officer. In June, co-founder and former CTO Tom Daly became chief scientist to drive Dyn’s long-term technology strategy.

The business is about evenly split between e-commerce and direct sales, Chynoweth says. In 2010, Dyn acquired SendLabs and its email services, which has become an important part of the company’s overall growth, says CEO Jeremy Hitchcock. In June 2011, Dyn released its Enterprise Class Technology platform to manage email delivery for clients.  “That diversification has really worked out,” Hitchcock says, adding, “we want to be a $100 million company doing a lot of infrastructure work, and a great place to work.”

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